Shipping and Freight Information
Orders with poles or tracks under 96" in length will be shipped via FedEx ground or via your distributor's preferred carrier. All orders with poles or tracks over 96" in length must ship via common carrier. Please note expedited shipments are not available in all areas. Any additional charges for expedited shipments will be in addition to the published net fees.
NET Shipping Fees on Common Carrier Shipments
Orders under $2,500 SRP
Orders with poles or tracks over 96" with a value of less than $2,500 SRP will ship at a flat rate of $150 per shipment (excluding shipments to Alaska, Hawaii, Idaho, Montana, Wyoming, Puerto Rico and all international destinations).
Please note that shipping rates are subject to change.
Orders Subject to Actual Freight Costs
Please note the following orders will be subject to actual freight costs. Please contact customer service if you require a freight quote prior to shipment.
- Orders with a value greater than $2,500 SRP.
- Orders with a pole or track length over 16 feet.
- Orders shipped to Alaska, Hawaii, Idaho, Montana, Wyoming, Puerto Rico or any international destination.
A net packing fee of $10 per order will apply to any order containing a pole, traverse or motorized track less than 16 feet in length. A net packaging fee of $25 will apply to any order containing arched rods, rods with returns, pole or traverse tracks over 16 feet.
Please see the terms and conditions page in your catalog or price list for additional information on lead times, pricing and returns.